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People

The results of philanthropy are always beyond calculation.

Asked how much money he has given away, retired Home Depot chairman and philanthropist Bernie Marcus says, “I don’t have a clue. I don’t give it away to keep score. I give it away because of some of the benefits that I see out of it. It’s basically an emotional thing with me.”

One thing is for sure, by any measure, it’s been a lot.

Children hold a special place in Marcus heart. He and his wife Billi gave $45 million to bring about the merger of Baltimore’s Kennedy Krierger Institute with his Marcus Institute in Atlanta. They have continued to give millions to the Institute, which cares for children who are physically impaired or have behavioral problems.

Marcus, 74, says the inspiration for the Institute came from watching a Home Depot employee deal with her mentally-impaired seven-year-old son.

“This poor woman had no place to go for her child’s care,” Marcus says.

The Atlanta-based Centers for Disease Control and Shephard Spinal Center have been beneficiaries of Marcus’s generosity. Explaining his relationship with the Spinal Center, he says, “I got into it many years ago when someone took me for a visit. They started in 1977, just a year before Home Depot started in 1978. As I walked through the place, I was very impressed how up beat everything was, considering that they were dealing with paraplegics and quadriplegics. They all felt they were going to get better. Of course, there was nothing wrong with their minds.

“Rather than walking into a great disaster, I found energy there. They were very positive about what they were going to do with the rest of their lives. I just bought into it. Over the years we had lots of people visit the center, and on the day we dedicated the Billi Marcus building there was a kid who worked for us at Home Depot, who fell out of a tree.

“I went upstairs and visited him in the intensive care unit. He felt his life was over. He wanted to commit suicide. Today, he is again working for Home Depot. He’s organized. He’s married and his life moves on.

“As we speak, there is a man in the center now named Ed Martin who’s being treated. In fact, he called the office the other day and said he thought it would take three months for him to learn to walk again. And he walked yesterday. He called my office to let us know he walked.”

Obviously, this Hero for Humanity is excited and thrilled to see his good works pay off.

Bernie Marcus’s donations to the Jewish community have been significant and frequent. He gave  $15 million to the Atlanta Jewish Federation and funded the Marcus Jewish Community Center.

“I am Jewish,” he said. ” I think philanthropy for a Jew is part of your soul. We all grew up with this. It’s part of what you were taught a childthat you have to give back. It’s very fundamental. We were poor. My parents were Russian immigrants. We had nothing. I mean we had less than nothing. Yet my mother was giving money to buy trees in Israel.

You are always helping others in the community. We grew up seeing that. I am concerned about Jews around the world, especially since we see today so much anti-Semitism. I think about those six million Jew that died in Germany, Russia and Poland and that they died only because they were Jews. The survival of Jews is very important to me, for my grandchildren and many generations to come. So I am very, very active with Jewish philanthropy.”

Marcus’s grandest gift of all  is $200 million dollars for a giant aquarium to be built in Midtown Atlanta. With a five million gallon tank and 250,000 square feet, it will be one of the biggest ever built.

Why an aquarium?

“You know, Marcus says, ” I was flying to Israel with Governor Roy Barnes. It’s an eight-hour flight. All the while I was trying to think of something to give back to the state of Georgia because that’s where I got my start. When I came here I was broke. I just felt it was payback time.

“When people do good for you, you have an obligation to do good for them. So I tried to think what I could do. My mind ran in so many different ways. I thought about doing a symphony hall, but that would only attract five or ten percent of the population.

“I looked at a cross-section of our customers and associates and asked myself, would they ever go to a symphony? The answer, for the most part, was that they probably would not and if they did it would be very few of them.”

While trying to think of the best thing he could do to attract a large percentage of the population, he came up with the idea for an aquarium.

“An Aquarium is something I have enjoyed myself. It’s not been a major part of my life, but every time I would go to a city where there is an aquarium, I would make sure that sooner or later I would visit it.

“Think about the people who go to an aquarium. They represent all economic areas. You could be living in a trailer or a multi-million dollar house and you can go to an aquarium. If you walk through our stores and look at customers and associates, an aquarium is something they will all go to.

“So the was a natural thing to do. And I wanted to make sure that I did it without having the problems you could have with city and state funding  so I decided to fund it completely by myself. Thankfully, Coca Cola donated the land (nine acres). They were wonderful in this. So it’s going to be terrific. It’s going to be great for the city and state just to have the aquarium right next to the brand new World of Coca Cola. I also think it’s going to be a tremendous draw for people outside the state who will come to visit it.”

Marcus and his partner Arthur Blank, new owner of the Atlanta Falcons professional football team, came to Atlanta after being fired from Handy Dan stores in California because of a “political thing.”

Once in Atlanta, they bought three Treasure Island stores and created Home Depot. Handy Dan has long since gone out of business. Today, Home Depot is one of the most admired companies in America. It has more than 1400 stores and 300,000 employees. It’s gross revenue for 2002 was $53 billion dollars.

What advice would Marcus give to today’s young entrepreneurs?

“Well,” he says, “I think they are going to have to be strong enough and smart enough to stay with whatever they go into as long as it makes reasonable sense. Ours was a very tough deal. It wasn’t easy. You know you can look back and say what a great success story Home Depot has been.

“But the first few years were pretty tough. Arthur and I fought through it. There were a lot of disappointments that came our way, but we were able to overcome those disappointments. There were a lot of nay Sayers that told us it wouldn’t work, but we were able to work through those as well. We were convinced that we had a great idea and because of that we stayed with it. So I think “stick-to-itiveness’ is very important. Believing in yourself is very, very critical. You have to believe in yourself, but not to the point of stupidity.

“There is a point sometimes when you have to fold your cards. But if you have the confidence and the right idea, and you really believe there is a potential of it working, then you have to work hard to make it happen. That takes total commitment. You cannot be focused on anything else. You have to be 100 percent focused. You have to stay with it and keep trying.”

And what does it take to be a great leader?

“They have to be able to communicate, ” Marcus says, “and get people to participate. Great leaders can be somebody who is a one-man show. They have to be somebody who sets the course, sets the culture, sets the objectives and then convinces other people to join in with them.

“The reason that some are better than others is because of their ability to communicate. Take a guy like Jack Welch. Jack was a great leader. Jack was able to do that. He led an organization where he was able to achieve his culture and make it into a very good organization.

“Jack had this great ability to get people to buy into what he was selling. That of course is what a great leader is all about. I see it happening with lots of people.

” I think Arthur and I were able to do that with Home Depot.”

By Charles Glover (The former President of Cox Enterprises)

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Inspiration, People

You may not have heard of Phil Romano, but chances are, youve enjoyed a meal in one of his restaurants. Maybe it was a Fuddruckers (150 locations worldwide) or a Romanos Macaroni Grille (190 locations worldwide). Or how about Nick & Sam’s Steakhouse, Who’s Who Burgers or eatZis Market & Bakery? Through these successful ventures, his Dallas-based company, Romano’s Concepts, has generated more than $10 billion in revenue and continues to produce $1 billion in sales each year.

But Phil Romano feels most successful when he turns his entrepreneurial vision to projects that help people, and even save lives. To help feed the homeless in Dallas, he and his wife Lillie created Hunger Busters; today it feeds and clothes over 70,000 people a year. Keenly interested in medical advances, Romano was one of the original investors in the Palmer-Schatz cardiovascular device, the heart stent that has saved millions of lives. Eventually purchased by Johnson & Johnson, Inc., it is considered to be one of the patents that have changed the world. Now hes helping another potentially life-saving idea get off the ground.

Nation’s Restaurant News magazine named Romano one of the top 20 restaurateurs in 2000 and “Innovator of the Year” in 1995. It cited eatZi’s Market & Bakery as the “Hot Concept of the Year” in 1996. The following year, Advertising Age magazine named Romano one of the “top 100 innovative and inspiring marketers who have most successfully established or repositioned a brand.”

Life is good for Phil Romano and his family, and if he can help his fellow man, he’s more than willing to do it. Recently, I had a chance to sit down and talk with Romano about the people who inspire him, the role of passion and vision in his life, and the rewards of being able to change peoples lives for the better.

Did you always want to be an entrepreneur?

I feel like Ive never worked a day in my life because I love what I am doing. Ive never collected a paycheck from anyone else. I had businesses when I was in collegea couple of karate studiosand at the time I was making more money than the professors who were teaching me. Before I got out of school I got into the restaurant business. So I was always writing my own check.

I think that being an entrepreneur and being successful is survival of the unfit. Not survival of the fittest. At least, when it comes to taking orders, I am unfit. I couldn’t hold a job. I couldn’t have other people making decisions my livelihood depended on. And I don’t like doing the same thing over and over again. I realized early that if I was going to survive, I needed to be in business for myself. So I created my own success and my so-called career doing what I am doing. 

Being an entrepreneur, you are out on your own, all by yourself. You start out to do something and people call you stupid or crazy and say it’s never going to work, its insane. You do it anyway and then, when it works, they call you an entrepreneur!

Do you feel that you are a risk-taker?

I have been very, very, very lucky and very fortunate. You ask yourself sometimes, why me? I think that Ive done stupid things, made stupid business decisions, but those decisions got me where I am today. I did things that the Harvard boys wouldn’t have thought about doing, but I did them and they worked. I was just stupid enough to do them. That is the difference.

Describe your thoughts on being a visionary?

I think its important to be able to see things that other people don’t see. When I look at something, a lot of times I can see a better way to do it. For some reason it is clear to me. 

Problems motivate mecoming up with the answer and figuring it out in a unique and different way. I am 65 years old and Im still going. You have to be doing something. So I keep on doing things. I love doing restaurants. Its a passion and a hobby for me. I also enjoy mentoring and I have great mentoring relationships. I enjoy seeing people grow and build careers for themselves. It is really rewarding for me. 

What role does passion play in your life?

Passion is a key. Without passion, your life is nothing. My passion comes from making people happy.

Passion is the thing that you feel when something just possesses you. Like when you are falling in love. I remember when I met my wife, Lillie. You meet someone and fall in love and bangevery waking minute you are thinking of that person. You can’t wait to please that person and be with that person. When I develop a new concept, I get that feeling again. I think constantly of it and I am possessed by it. I have to get out there and create it. I have to spend the time to make it perfect. I am passionate about bringing it into existence.

I’m an artist too, and its the same thing with a piece of art. I dont know where its going to end up, but when I finally get it done, I say, damn, that came from somewhere inside of me! I created something from nothing. Its something I like and it makes me feel good, so its got to make other people feel good.

Thats what I think of passion. We have the ability to know what makes us feel good and what we need in life. If we can go out and produce that thing that makes us feel good, then other people are going to want it too.

What is your personal definition of success?

I guess in life you do what you like to do. Whatever you like to do is what you are going to be able to do best. I like creating concepts, but I don’t like to get involved in the day-to-day operations. I like to do unique things, different things. I would rather fail at something that is unique than be successful at something that is the same as everyone else.

I used to say that it wasn’t the sweet smell of success that made me work hard, it was fear of failure. If I fail, then I fail, and I’m dead in the water. I am an entrepreneur, so I have to pick myself up. But I had good advice from my father. He would always say that a successful man is someone who does something he can succeed at. And when you do successful things, then you are successful.

Is their a spiritual element in your life?

I am not a religious guy, but I am spiritual. I don’t believe that I achieved my success all by myself. I have some help. I talk to God every morning. Its not just praying, but talking and communicating with Him. I pray for my family and for myself, that I become a better person and a good role model. I want to be a better role model for my son, and for my employees and other people, so I try to do good things and to be good. Its not easy being a good role model. You have to work at it. 

What inspires you about Hunger Busters?

Lillie and I get so much back from Hunger Busters and the people we meet. Hunger Busters may be one of the most selfish things I have ever done. I set up the project because it makes me feel good to do it. I worry about the homeless. They are people that many want to forget ever existed. 

What I am doing with Hunger Busters is saying, this is my community and it starts here. Its up to us, the citizens of the community, to take care of the community. Not Washington, D.C., not the government, but us. We are here and we are human beings and we should take care of our community. So we are doing something to make a difference. We are feeding the homeless people and clothing them, and giving them the chance to stay alive and keep warm and have the opportunity to be healthy and functional.

We see many people who are drunk or on drugs. Well, that is their choice. I am not there to be judgmental. I am there to feed another human being who is hungry. The idea started with a friend of mine who is a priest. Father John buried my father and baptized my son. When I built my house here, I built a place for him.

At first, we thought about doing a soup kitchen downtown. I wanted to charge a lot of money to an upscale crowd and use the money we made from them to feed the homeless. So I started researching it. But then I saw the trucks that feed the construction workers drive by. And I thought, why don’t we take that idea and put our meal on wheels?

When we first went out there we fed only fifty or sixty people. Gradually they began to trust us and know us and know that we were going to be there. We haven’t missed a night in four years. Now we are part of their lives. We have built their trust up, built our customers up, and the quality of our food.

It was funny. It was like sitting down and starting a business, looking at the location and what kinds of clientele are in the area, what they like and dont like. When we first went out there we started feeding them apples. Well, they couldnt eat apples because of their teeth. Now we serve them bananas.

When we started Hunger Busters, people couldnt figure out why we were doing this. Theyd come us to us when we were serving food and say, “What do you want me to do for this? Do you want me to pray?  Do you want me to sing?”  They couldn’t understand why we were giving food away with no strings attached. What is important is that they began to know that someone was out there who cared about them. 

So give back to the community that you live in. Make it stronger. This is a big part of being successful. 

How do you choose to impact humanity?

I have always believed that if you are going to do something, then do something that is going to affect a big market, something that everybody needs, and something good that can really help people. 

Years ago, a couple of doctors came to me and said they wanted me to look at a project they were working on. My attorneys said don’t do it. My accountants said don’t do it. But I liked these two doctors, I liked the product and the market, and I felt like it was going to make a lot of money and help a lot of people. So, I decided to do it. I committed at the time a quarter of a million dollars. The doctors continued to do their research and the work that they did best, and I stepped in to do what I did best. We ended up selling it to Johnson and Johnson for $10 million. 

The product is the heart stent, the device that holds a heart valve open during angioplasty surgery. Today it has made almost $600 million. So here is an investment that people told me not to make, but I did anyway. And weve saved lives. What appealed to me about it was how it would impact humanity. To this day I think to myself, wow! A lot of people would not be alive today had I not invested in this. I get thank-you cards from friends I grew up with saying, you saved my life. All I can tell you is, wow, that is a great feeling. 

Today I am involved with something new that is really exciting, helping people with obesity. Obesity is a major problem. It is an epidemic, and therefore a good market for something that helps people.

Currently, the most radical procedure that you can do for obesity is stomach stapling, which reduces the size of the stomach. There is about a 2% mortality rate with the procedure, and it is irreversible. To my way of thinking, it is just not good. You can find yourself back in the hospital with many complications. And it can cost in excess of thirty thousand dollars.

Again, a couple of doctors came to me and told me about a new procedure they were doing. They had just started and already it had been FDA approved. It is a band that is put on your stomach. Your stomach is essentially a tube, and when they put this band around the stomach, it makes it like an hourglass. The procedure is done as outpatient surgery . You go in the morning and it takes forty-five minutes. And it is reversible. If you have any problems, you can go in and have them take it out. It costs about $15,000 and insurance companies are paying for it. It can be done in surgical centers and the market is growing. So we want to buy surgical centers. 

What I like about it is that it is a creative specialty that is helping people. The patients are losing up to 10 pounds a month. And when theyve lost all the weight they want, they can come back to have the band taken out. These doctors are taking morbidly obese people and helping them to reshape their bodies. It’s like taking a big block of granite and making a masterpiece.

Today there are groups of people who are evangelical about this procedure. I love this because I am doing something that is changing people’s lives, possibly even keeping them from needing a heart stent! It builds so much self-esteem for both men and women in the way they feel about themselves. Many times the whole dynamic of the persons personal relationships changes with their spouse and others. I feel that I am helping people get healthy, and that is very rewarding. These are the things that give an intrinsic value to what you are doing. 

Do you have personal heroes?

My biggest hero in my life has been my father. My father gave me a value system. He was a hard-working middle-class man, second-generation Italian. I remember my first restaurant, The Gladiator. I got into it when I was in college after I had sold my first karate school. My dad had told me he would get me the money to buy my first restaurant, and he did. He mortgaged his house. You talk about pressure and the fear of failure! But I paid him back. When we sold the place, I gave him half the profits.

I spent a lot of time with my father. He was a great guy. When he died I was holding his hand. My biggest regret in life is that my father never saw my son. But my greatest joy is that I know exactly how he would feel about the things I have done. In my heart he is there for me and will always be my hero.

 

What have you learned from your life that you share with others?

I have an 8-year-old son. I have never had a son before. I drive him to school every morning, so I have a captive audience for 15-20 minutes.  I talk to him and tell him things that he should know, things that he has to know. I hope to give him a value system that he can use. Not a black and white system. I am kind of molding him and bringing him up to be able to do positive things. The world has been very good to me, and I am very grateful for it. I want to give back to it. And I want my son be thinking like that too.

I tell my son, Sam, if you do good things, then good things happen to you. If you do bad things, then bad things happen to you. Its that simple, so do good things. I want to teach him values in life, like the value of saving and the value of giving back.

In my businesses, when I create a new restaurant concept, I say, what are the five things that are holy or sacred to this, such that, if they changed, so would the concept and so would peoples feelings about the concept?  And its the same with life itself. In your personal life, you are a concept: who you are depends on what your principles are. I think you have to establish what are the five things that are most important to you. These are things that you try not to deviate from. Its like the Bill of Rights; if we had deviated from them, the United States would not be what it is today. In the same way, if you deviate from your five ideals you probably will not achieve your full potential.

So here are my five ideals:

Number one is principles.  If you ask my son what principles are, he will tell you, Daddy, that is sticking to your deal. Doing what you said you were going to do.

Second is responsibility. That is doing the right thing.  Knowing right from wrong, and always making sure that you do the right thing.

Third is integrity, which is simply telling the truth and having people be able to trust you.

The fourth is love. You have to have good relationships with your friends and the people you work with, and create a good, strong family you can love. That gives meaning to everything else.

And the fifth is to communicate.  Develop the skills to communicate and listen.

 

So these are the things that I talk to my son about and teach him. And, most important, when you do good things, then good things are going to happen to you.

Interview by Laurel Barrett

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People

Shes known throughout the world as the hugging saint. All of her waking hours are spent traveling the world wrapping her arms around those she meets. Mata Amritanandamayi, known to most as Ammachi, has hugged more than 20 million people in the last 49 years.

Her mission is to help others discover their own glory within. The awakened man solves all his problems for himself, and becomes a blessing to society, she says. She believes that by reaching a spiritual peace we can all better handle lifes ups and downs. And she teaches that we find that peace by giving of service to others.

From the age of nine in her village in Kerala, India Ammi has felt the calling to help the elderly, poor and sick. Her own family was poverty-stricken but she insisted they share what they had with the less fortunate. Many in her family condemned her unusual behavior and there were those who tried to harm her, but the woman persevered.

It is her belief that much of mans suffering stems from an intense lack of love. She uses her mission to give love to the world to help several charities involved in providing development assistance, economic aid, medical aid and education to those in need. She uses her life as an example of living with spiritual awareness and at the same time providing practical social service.

“I desire peace for the people; this is what makes me happy, she says. In this world where so many people live in luxury and comfort, there are many who are suffering poverty and even starvation. With cooperation and love, we must selflessly serve the whole world without expecting anything in return.” 

Her direct aid organizations include programs to build more than homes for the poor, womens shelters, hospitals and orphanages. Her network of educational facilities has spread throughout India providing numerous elementary, secondary, vocational and graduate schools. 

Ammis popularity around the world has risen so much that there are days where she hugs more than 18,000 people. Sleeping only two hours a night, she works tirelessly to love the world. Over the last 30 years its been estimated she has hugged more than 22 million people. A little more than a year ago her efforts to share love with the world brought her the Gandhi King Award for non-violence.

Dr. Timothy Conway, author of the book Women of Power and Grace, says it best when he describes her as “one of the most glorious lights to appear in the history of religion. Just her stamina-embracing these millions of people one by one, day after day, without a break, all over the world-is some kind of divine gift. No mere human resources could accomplish this.”

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People

I definitely think that the best definition of success is contentment. The happiness of knowing that you are working toward your goal, doing your best at all times and knowing that you have done a good job.   

-Charles Glover

Heroes for Humanity, and the world, lost a true hero with a passion for journalism, business and philanthropy, with the passing of our beloved Charles Glover.

Co-founder and visionary of Heroes for Humanity, Chuck was a courageous and powerful man, with a loving heart. From the time we are children, many of us dream of leaving a lasting legacy in the world.  He did just that.

Chuck Glover was a role model to so many who have guided Cox’s newspapers,” said Jay R. Smith, president of Cox Newspapers Inc. “He taught us that a newspaper’s service to readers came first. Profitability essential to maintaining a strong newspaper would follow, he said. We believed him and tried to meet the high and tough standards he always set. For no one wanted to disappoint Chuck, given the deep admiration and respect he deserved.”

Chuck grew up in Dayton Ohio, where his mother was a teacher and his father a housepainter. After serving with the Navy in the Pacific in World War II, and then completing his degree at Ohio University, Chuck began as a cub reporter at The Daily News. It wasn’t long before the editor of the Dayton Daily News asked him to be managing editor; he says Chuck was “one of the most brilliant newspaper men I had ever seen. He had an extremely quick mind, great sense of humor, but he also had real managerial and leadership ability.”

Over the years, Chuck held many posts at Cox, ultimately becoming editor-in-chief of Cox Newspapers, a publishing group that included 21 dailies. In a column in 1970, editor Jim Fain described Chuck as “one of those citizens who keeps struggling away so that life can be a little better for all those trapped in the human condition, and he has done as much for honest newspapering as anyone I know, but he is a guy who is seldom at a loss for a phrase … and has a rapture in the ridiculous that is a joy to behold.”

Chuck’s son, Mark Glover, automotive editor of the Sacramento Bee, said one of the most amazing things about his father was his ability to balance his newspaper work with family life. “I now know what he did was pretty much impossible,” said Mark Glover. “He achieved enormous success professionally at the same time he still managed to spend a great amount of time with his family. He was there for baseball games and school plays.”

“He was my hero on a lot of levels. I will miss him but I will always carry his lessons with me.”

We at Heroes for Humanity feel the same way. We cherish the time we had with Chuck and thank him for the leadership, inspiration, and support he always provided. He was our champion, our mentor, our friend and our truest hero. 

In honor of this great humanitarian, friend and mentor we’d like to share our final interview with Chuck. We think you’ll see just how special he was to us.

Why do you think that Heroes for Humanity is so important?

I have been involved in this program for almost four years now.  To be in these troubled times, people are seeking good news. Certainly, we have enough bad news. I think people want to feel good about things and they want to admire heroes. I believe that Heroes for Humanity accomplishes that goal for feel-good, positive news.

The whole concept of heroes has changed since 911, given the fact that the NY firemen and policemen risked and, in many cases, gave their lives to save people in those Twin Trade Towers. So I know that we are on the side of the angels on this one.”

What qualities do you think make a great leader?

“A great leader is one who sets goals, then finds people to join him or her in achieving those goals.  A leader is one makes it very clear to his people what he expects or she expects of them. 

When I first became publisher of the papers in Dayton Ohio, the guy that succeeded me used to take a vote on decisions.  He took a vote so, when something went wrong, he could say that they all voted for it. My first meeting I said, I’ve got all the votes.  I will listen to you, but I have all the votes.  I told them, I am not going to ask for undated resignations. That is probably too extreme, but I do have a club in the closet. If you make me open the door and I show you the club, you are in trouble.

When I was a young, as a member of a Navy assault unit in the Pacific, I came to admire Winston Churchill a great deal. He precisely gathered the support of the English people. He told them of Hitler and Hitlers desire to conquer their island. He told them there must be war and then sent then into battle. Winston Churchill offered the English people nothing but blood, tears, sweat and toil. He told them concisely, “Therefore, let us brace ourselves to our duties and so bear ourselves that if the British Empire and its Commonwealth last for a thousand years, men will still say that This was their finest hour.” Winston Churchill made it clear what he expected of the English. So, I came to admire him as a great leader.

Later in my life, I knew a young teenager named Danny McCormick, who was a friend of one of my sons. One winter day in Ohio, he turned his back into the wind on a highway, was hit by a car and became a quadriplegic. Danny has since had the courage to go on and graduate from college. He has several graduate degrees, has written a book and still writes with a pencil in his mouth tapping out the characters. Courage makes a great leader.

Can you talk about setting goals and how that empowers peoples lives?

Well, I think that you set goals and sometimes goals are hard to achieve. I think what matters most sometimes is that you just take chances.  You research the facts before you take that risk; therefore, the odds are pretty good that you are going to succeed.  You know, the last thing that I used to hate to hear is that it cant be done.

I remember a strike on the newspaper in Dayton. The teamsters struck the newspaper and stopped delivery for seven days. I crossed the teamster picket line and broke the strike on the eighth day. Everyone said it could not be done. The newspaper had me under guard and my house under guard. The teamsters had me tagged as number 99. I put on a T-shirt with 99 on it and had a truck filled with guards and the newspapers. We crossed that picket line to the post office, sent the papers through the mail and let the Feds deliver them. The teamsters did not dare interfere with the Federal government. That is the sort of thing that you do. You take some risks. I set that goal, figured out a way to achieve it and found the right people willing to help me.

How do you define success?

Success I guess is what makes you happy.  Not necessarily tied to compensation.  You set a goal and you achieve that goal. I would like to think that you find contentment in that achievement.  No matter which level of society that you are in, I think success is working hard and feeling that you have accomplished something. It does not matter if you are a CEO or in any other position. You do your job the best that you can, no matter what your job, in order to advance to a better position.

I definitely think that the best definition of success is contentment. The happiness of knowing that you are working toward your goal, doing your best at all times and knowing that you have done a good job.

They also say that to be a success in business you should tend to be good to the people going up because you may meet them again on the way down.

Who is the person who had the biggest effect on your life?

My mother had the biggest effect on my life. She had polio as a teenage and was crippled all 95 years of her life.  Within her difficult circumstances during the Depression, she lived in a rooming house and shared a bathroom with two other families.  She had a two-year college degree, and she told me of the better things in life.  She bought books for me.  She bought the complete set of Stephens and Mark Twain for me. My mother paid a quarter a week for them, which was an immense amount of money considering the times and our poor economic state. She was my true inspiration in life.

Chuck always said that Heroes for Humanity was on the side of the angels, and now we know we know its true.

From all of us at Heroes for Humanity, we love you Chuck

 
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